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Awards and customer excellence

Customer Excellence Awards

Our Customer Excellence Awards recognise our top Retailers for the quality of service they give you, our customer.

What can I expect from an award-winning Retailer?

 

All winners routinely go the extra mile to help customers, and our award recognises the consistently hard work that’s gone into their all-round service.


How can I find a Customer Excellence Award Retailer?

 

You can use our Find a Retailer tool. Winning Retailers are clearly identified, and they also display the award logo on their marketing materials.


How are the winners decided?

 

We review thousands of Purchase Satisfaction and Service Satisfaction surveys – a recent tally came to over 60,000 surveys in six months. Each year, a Customer Excellence Award goes to Retailers with the best combined score from the surveys.

 

You’ll be invited to complete a survey when you buy a new Vauxhall or when your vehicle is serviced for the first or second time.


Our recent awards and accolades

Don't just take our word for it: the awards we receive speak for themselves about how good our vehicles really are. Check out some recent Vauxhall wins.

Winner of the Commercial Fleet Awards 2015

New Vivaro

  • Commercial Fleet Awards – victorious in the Medium Panel Van of the Year category
Onstar technology at 2015 business cars' awards

Vauxhall OnStar

  • BusinessCar Fleet Technology Awards – victorious in the Innovation category
  • The only independent awards in fleet dedicated to technological innovation and excellence

New Vivaro

  • What Van? 2015 - Best Medium Van
  • What Van? 2015 - Innovation Award Blind Spot Mirror
  • What Van? 2015 - Highly Commended Bi Turbo engine
  • Business Van 2015 – Best Large Trades Van

Vauxhall Motors

  • Best Small and Medium Enterprise (SME) - Company Car Programme of the year Award
  • Business Car, 2013 - No.1 Manufacturer Website

Fleet

  • Fleet World Honours 2016 - Supermini – Vauxhall Corsa
  • Fleet World Honours 2016 - Lower medium – Vauxhall Astra
  • Fleet World Honours 2016 - New Car – Vauxhall Astra
  • Fleet New Awards 2016 - Best Lower Medium Car – Vauxhall Astra
  • Fleet World Honours 2014 - Internet Award - Vauxhall Fleet Toolbox
  • Fleet World Honours 2014 – Best Upper Medium Car – Vauxhall Insignia
  • Business Car, 2013 - No.1 Manufacturer Website
  • Best Small and Medium Enterprise (SME) - Company Car Programme of the year Award
  • Business Car Awards - Green Model Of The Year 2013 - Ampera
  • ACFO - Fleet Car of the Year 2013 - Ampera
  • Fleet World Honours 2013 - Best MPV Award - Zafira Tourer
  • Fleet News Awards 2013 - Best Full Size People Carrier - Zafira Tourer
  • Fleet World Honours - Best Small Van 2013 - Combo
  • Fleet Van - Chassis Cab of the year - Movano

Ampera

  • Auto Express - Green Award 2013
  • Telegraph Motoring Awards - Best Hybrid/Electric Car 2013
  • Business Car Awards - Green Model Of The Year 2013
  • ACFO - Fleet Car of the Year 2013

Adam

  • Automotive interiors EXPO 2013 - Best Interior Design in a Production Car

Zafira Tourer

  • Fleet World Honours 2013 - Best MPV Award
  • Fleet News Awards 2013 - Best Full Size People Carrier

Vauxhall Commercial Vehicles

  • What Van? 2013 - Green Award for ecoFLEX
  • Trade Van Driver Awards 2013 - Best Trade Range

Combo

  • Van World Honours 2016 - Best Small Van – Vauxhall Combo
  • What Van? - New Light Van of the year 2014
  • What Van? - Light Van of the Year 2013
  • VansA2Z - Best Light Van 2013
  • Fleet World Honours - Best Small Van 2013
What Van? Awards 2013 winner

Corsavan

  • WhatVan? - Small Van of the year
Fleet Van Awards 2013 Winner

Movano

  • Fleet Van - Chassis Cab of the year
What Van? Awards 2014 logo

Vivaro

  • What Van? 2014 - Hall of Fame Lifetime Award
  • Vans A2Z - Diesel Eco Van of the year 2013 (ecoFLEX models only)
Vauxhall Award Business Continuity Planning

ISO22301 Business Continuity Planning

Vauxhall have also achieved a ISO22301 accreditation for their Business Continuity Planning. Vauxhall achieved this by consistently implementing various measure and processes throughout the organisations, many of which involved employees and other stakeholders across the various sites.