About Fleet Aftersales Programmes

Those operating fleets of 100 or more Vauxhalls can take advantage of this money-saving, fixed-cost menu servicing scheme available from participating retailers.

Approximately 70% of jobs carried out on fleet vehicles are covered by Service4Fleet pricing with service menus tailored to the individual vehicle specification.

And not only does Service4Fleet mean that you know the cost of servicing in advance, but also service at short notice, minimal downtime – and the reassurance of Vauxhall-trained technicians

Each Service4Fleet retailer has been allocated one of four distinct labour price bands, based broadly on location:

e.g. Astra Hatchback 1.7CDTi 16v 20,000 mile service (for example purposes only).
Band 1 - £101
Band 2 - £107
Band 3 - £113
Within M25 - £120

Contact us for details of your local Service4Fleet retailer and relevant Price Band.

Standards and benefits include:

• Lead time maximum three working days
• Collection and delivery service within a 10 mile radius (five miles within the M25)
• Onward mobility (if work cannot be completed that day) consisting of a courtesy car or drop off at a local station or place of work
• Only Vauxhall–approved parts used
• Free wash and vacuum following every service
• Wiper blades and standard exterior bulbs fitted FREE if vehicle is in for service or repair and less than 0.3 hours per item. If labour equals 0.4 hours or greater for individual exterior bulbs, then a £5 total nominal charge for labour can be applied (£20 labour charge for xenon bulbs, no collection and delivery for this service)
• Vehicle Health Check to be completed and left in every vehicle
• Dedicated pricing website (www.gm-fsp.com)
• Review with driver all service and repair work carried out Service book to be stamped and dated
• Website training provided

This facility allows you to control costs and minimise paperwork by allowing your drivers to purchase goods and services from any participating Vauxhall retailer (following your electronic approval) with the Fleet Decision Maker receiving a single invoice for all the previous month’s invoiced transactions. The invoice is delivered electronically on the third working day after the month’s end.

Benefits include:

• Dedicated website (www.gm-fsp.com) allows Fleet Decision Makers to view and authorise work at the click of a button
• Total transparency of services delivered and related costs
• Reduces your administrative workload and costs
• Built-in Service4Fleet pricing for Service4Fleet jobs
• Avoids misunderstandings caused by verbal instructions (e.g. pricing errors, incorrect authorisation codes and discrepancies between quoted and invoiced prices)
• No work can be invoiced without authorisation
• Price stated on the invoice WILL be exactly as stated on the authorisation
• Any additional work must be authorised before being undertaken
• Items not covered by the fixed-price menu system must be pre-agreed between customer and retailer
• Monitors Fleet Decision Maker’s specific spending patterns through available reports
• Service history available online

Our Parts Central Billing system is designed to reduce paperwork for Fleet or Workshop Managers, and make it easier to do business with our retailers. The programme is specifically tailored to customers who maintain and/or repair vehicles in their own workshops.

Benefits include:

• Ability to purchase genuine Vauxhall parts from any participating Vauxhall retailer
• You receive a single invoice for all of the previous month’s transactions
• Reduces invoicing errors
• Provides full transparency of invoice status and payment
• Allows surcharges and credits to be dealt with quickly and efficiently
• Consolidates monthly billing
• Provides a web portal for you to view price files and invoice status at a national or workshop level

If you want to avoid unexpected bills upsetting your budgeting, then this is the solution: a single up-front payment allows you to forget about servicing and repair charges for up to four years or 120,000 miles.

The Plans cover everything from fair wear and tear items to advisory replacement components such as timing belts - even vehicle rental if we can’t fix your car within 24 hours. Available only with new car purchases.

Other benefits include:

• All servicing by authorised Vauxhall retailers with Vauxhall-trained technicians using Vauxhall-approved parts
• All participating retailers conform to the rigorous Service4Fleet aftercare standards
• Provides full Vauxhall service history, maximising residual values
• Covers all scheduled servicing costs, maintenance bills, repair of any mechanical or electrical failure, and parts that need replacement due to fair wear and tear (excluding glass, tyres and accidental damage)
• Includes Vauxhall Assistance for the full duration of the Plan
• Wide choice of Plans available from two to four years, 40,000 to 120,000 miles