Vauxhall has yet again been awarded top score by prominent fleet magazine, BusinessCar, in its annual Web Rating Survey to secure the manufacturer’s sixth win in as many years.
Judged on ten key criteria, including ease-of-use, supporting applications, email response, mobile/tablet access, and tax calculator offering, Vauxhall’s website “remains the one to beat,” according to BusinessCar.
Scoring an impressive 88 per cent overall, triumphing over all key rivals, the website was commended for its “huge list of extra features and tools, and the Roadtrip app now has GPS tracking.” The Roadtrip app enables business mileage and expenses to be easily tracked, while the Vauxhall website also achieved top marks for its ease of use, both on desktop and mobile.
The judges agreed that “there have been detailed improvements to its [the website’s] tax calculator to make it more intuitive to use.” This was supported by automotive web experts, Carmen Data, used by BusinessCar to ensure fleet tax calculators are accurate and provide clear data.
“Vauxhall continues to put the fleet manager at the heart of its online service and it really shows. The site is still the one to beat, and marked improvements from last year make a real difference to the overall online experience,” commented BusinessCar editor, Debbie Wood. “Ease of use, quick response times and lots of helpful applications are just some of the reasons why Vauxhall remained at the top of our survey again in 2016.”
Vauxhall Fleet Sales Director, James Taylor said: “We are thrilled to receive this recognition again from BusinessCar, a reputable name in the automotive fleet industry. Picking this accolade up for the sixth year running demonstrates our commitment to providing excellent customer service, and we are constantly working to identify what’s important to fleet drivers and managers to ensure we can always deliver.”
Celebrating the ten-year anniversary of its Web Rating Survey, BusinessCar’s review independently assesses the digital strengths and weaknesses of the top manufacturers in the fleet industry across ten key criteria. It is the only independent analysis of its kind in the sector.
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