HOW DO I KNOW IF I’M ELIGIBLE FOR MOTABILITY?

To be eligible for Motability, you, or the person you care for – which could be your child or parent, must have the higher rate mobility component of HMRC Disability Living Allowance or enhanced rate of Personal Independence Payment.

 

Alternatively, you, or they, need to be receiving the War Pensioners’ Mobility Supplement or Armed Forces Independent Payment.

 

You can find out more on our What is Motability? page below. Or, if you haven’t applied for your mobility allowance yet, or got a copy of your award notice that provides details of your allowance entitlement, you can contact the Department of Work and Pensions to ask for help.

 

DO I HAVE TO BE THE DRIVER TO RECEIVE MOTABILITY?

Many Motability customers are passengers as they are too young or unable to drive. You can name up to two named drivers on your insurance which could be your friends, family or another carer. However, they must only use the car for your benefit as a disabled person.

 

DOES THE MOTABILITY CUSTOMER ALWAYS NEED TO BE IN THE CAR?

As a carer, you may need to run errands while the disabled person you care for is not in the car. As long as they, as the Motability customer, benefit from the trip you are making, this is acceptable.

 

I AM NO LONGER ELIGIBLE FOR MOTABILITY, WHAT DO I DO NOW?

You may have lost your mobility allowance or been moved to different rate through PIP. If you are no longer eligible for Motability and need to return your car, you should speak to your retailer to arrange this. They will also be happy to discuss a number of options with you for leasing or purchasing Vauxhall vehicles outside of the scheme.