Frequently Asked Questions

What is a Vauxhall Reward Pre-Pay Debit Card?

It is a Visa Pre-Pay Debit Card that can be used at a carefully chosen selection of store partners from whom you will earn Reward Points every time you spend in one of their stores. The Pre-Pay debit cards are not connected to a bank account.


Where can I use my card?

You can use your card at a wide selection of store partners, which includes many high street names at which you would normally shop. You can view the full list of store partners at which you can use your card on ( Your card will not be available to use at stores outside of this list.


Where can I redeem my Rewards Points?

Pre-Pay Debit Card Rewards Points can only be redeemed at Vauxhall franchised Retailers on a new Vauxhall vehicle or service, repairs and accessories. A full list of Retailers is available at


How can I top-up my card?

If you have registered your debit card and mobile telephone number you can re-load your card using our convenient SMS services, you can also top up via the website or by calling the Cardholder Services Team on 0844 561 5537. Funds will be available on your card immediately.


Is there a charge for my card?

No. There is no cost for your application or card.


When will I be able to apply for a card?

Applications will be open in May 2013 for the Pre-Pay Debit Card and the Credit Card applications will be available this summer.