OnStar Services

How to keep enjoying OnStar.


Would you like to keep enjoying the OnStar services? Before your trial ends, we will notify you by email so you can decide how you want to proceed.

Data Purchase

Stay Connected.


Do you want to keep benefiting from the fast and secure in-car Wi-Fi Hotspot connection? Did you enjoy not paying for roaming in many European destinations1? Then set up an account with Vodafone! You will receive an email before your trial ends, explaining the process to purchase an in-car Wi-Fi plan. You don’t need to do anything before then.


If you want to continue benefiting from your Wi-Fi Hotspot, you have the opportunity to set up an account with Vodafone and purchase the “Internet in the Car” plan that suits your needs.




  • Get in your car. Turn on the ignition. Make sure you are not driving.
  • Connect your device to the in-car Wi-Fi Hotspot, and open an internet browser
  • Enter a URL in your browser such as http://www.vauxhall.co.uk (Note: please only use an HTTP-based web address, not an HTTPS one)
  • You will automatically be redirected to an instructions screen. Just follow the steps on the screen.
  • Finally, you will be taken to the “Internet in the Car” portal from Vodafone.
  • Set up an account and purchase a plan on the Vodafone portal.
  • As soon as you have purchased a data plan, you can continue to enjoy all the benefits of your fast and secure in-car Wi-Fi Hotspot.

After you have set up your account, you can administer and purchase your Wi-Fi plans quickly and comfortably through the Vodafone Internet In the Car portal.


Vodafone offers you the data plan which suits your needs best2:

  • Vodafone’s “Daily plan”1: Best for a single journey. 24 hours or 1 GB3 of high speed surfing and streaming for £5.
  • Vodafone’s “Monthly plan (28 days)”1: Ideal for frequent use. 28 days or 1GB3 of data for £10 or10 GB of data3 for £20.

1 You can enjoy internet in the car on Vodafone's network when travelling in certain European destinations at no additional charge. Keep complete control: the Vodafone Internet in the Car Portal always keeps you informed of how much data you are using.

2 If you do not have an active OnStar account, you may not purchase Wi-Fi plans.

3 The data plan ends either when the indicated time period expires or you reach the data volume as indicated, whatever comes first.


Ordering a continuation of the OnStar services3 (excluding Wi-Fi data4) is easy. You have 2 options:


Option 1: Log-in to My Vauxhall with your credentials and go to “OnStar Packages” to purchase your OnStar service package.


Option 2: Press the blue Service Button in your car to talk to an OnStar advisor. They will assist you in ordering the continuation of OnStar services.


Pricing for the OnStar services (excluding Wi-Fi) depends on the duration of the subscription. For an annual OnStar subscription it will cost £89.50 including VAT.

1 The OnStar Services require activation and are subject to mobile network coverage and GPS availability. Charges apply after the free trial period. The OnStar subscription packages could be different from the services included in the free trial package. Some features may not be available for certain carlines or trim levels. Terms and conditions apply.


2 If after your trial you do not purchase an OnStar subscription, you will not be able to use the OnStar services anymore nor to access the OnStar features in the My Vauxhall app. Even without an active OnStar subscription, you will receive the Vehicle Diagnostics monthly e-mail for 4 more years though, if you have opted in.


3 If your car is within the Vauxhall Roadside Assistance coverage period and policy terms, OnStar can provide roadside assistance support for free. If your car is outside its Vauxhall Roadside Assistance coverage period or policy terms, the AA may charge you for their services.

4 For data trial period of Wi-Fi Hotspot see “Get OnStar” Section.