Marketing Consent

MARKETING FROM VAUXHALL

By consenting to marketing you agree that your personal details and the information you provide as part of any request, will be processed by Vauxhall Motors Limited ('Vauxhall') as data controller, to provide personalised marketing and for market research purposes.

 

Your information will be processed and shared for the purposes listed below and with the following recipients:

The information we use

First name, surname and contact information such as email address, phone number and postal address and any other related information provided by you.

 

Information about your vehicle including vehicle identification number (VIN), registration number, product and service specifications, diagnostic trouble codes, technical data for parts and accessories, respective workshop, sales and service related information, e.g. vehicle control unit event data, service history and event prediction detail.

Why we use it

To advise you of our products, services and offers that we think may be of interest to you and to remind you about important events relevant to your vehicle e.g. service reminders.

 

To get your opinion of Vauxhall products and services: for example we will send satisfaction surveys.

 

To tailor advertising : We share certain information with advertising and ad placement partners to serve Vauxhall offers which we feel are most relevant to you on your web journeys and social media interactions.

Who we share it with

PSA Automobiles SA (Groupe PSA), 2-10 Boulevard de l’Europe 78300 Poissy, France and to the respective engaged processors.

 

Vauxhall Motors Limited will also share your information with other third parties who provide IT, website hosting and data maintenance services.

 

In some cases sub processors may be engaged who are located outside of the European Economic Area (EEA) in a country which may not have data protection laws as stringent as those in place in the UK. Where there is no adequacy decision of the European Commission, appropriate safeguards will be in place to protect your personal information. In many cases, as below, the protection in place will be Binding Corporate Rules (BCRs). Where this is the case, you can access the BCRs using the link shown in brackets ( ) below

 

 

 

 

 

  • MRM Worldwide (UK) Ltd, 3 Grosvenor Gardens, London SW1W 0BD, United Kingdom

 

  • Fair Computer Systems, Ostendstr. 132, 90482 Nürnberg, Germany
The information we use Why we use it Who we share it with

First name, surname and contact information such as email address, phone number and postal address and any other related information provided by you.

 

Information about your vehicle including vehicle identification number (VIN), registration number, product and service specifications, diagnostic trouble codes, technical data for parts and accessories, respective workshop, sales and service related information, e.g. vehicle control unit event data, service history and event prediction detail.

To advise you of our products, services and offers that we think may be of interest to you and to remind you about important events relevant to your vehicle e.g. service reminders.

 

To get your opinion of Vauxhall products and services: for example we will send satisfaction surveys.

 

To tailor advertising : We share certain information with advertising and ad placement partners to serve Vauxhall offers which we feel are most relevant to you on your web journeys and social media interactions.

PSA Automobiles SA (Groupe PSA), 2-10 Boulevard de l’Europe 78300 Poissy, France and to the respective engaged processors.

 

Vauxhall Motors Limited will also share your information with other third parties who provide IT, website hosting and data maintenance services.

 

In some cases sub processors may be engaged who are located outside of the European Economic Area (EEA) in a country which may not have data protection laws as stringent as those in place in the UK. Where there is no adequacy decision of the European Commission, appropriate safeguards will be in place to protect your personal information. In many cases, as below, the protection in place will be Binding Corporate Rules (BCRs). Where this is the case, you can access the BCRs using the link shown in brackets ( ) below

 

·    Capgemini (Capgemini Technology Services, 5/7 rue Frédéric Clavel – 92287 Suresnes Cedex - France) (https://www.capgemini.com/resources/capgemini-binding-corporate-rules/)

 

·    Atos (Atos SE, River Ouest, 80 Quai Voltaire, 95877 Bezons cedex, France) (https://atos.net/content/dam/global/documents/atos-binding-corporate-rules.pdf)

 

·    IBM GBS France, 17 Avenue de l'Europe, 92275 Bois-Colombes, France: (https://www.ibm.com/privacy/details/us/en/bcr.html)

 

·    Salesforce (Salesforce.com EMEA Limited, Village 9, Floor 26 Salesforce Tower, 110 Bishopsgate, London, EC2N 4AY, United Kingdom) (https://www.salesforce.com/content/dam/web/en_us/www/documents/legal/misc/Salesforce-Processor-BCR.pdf)

 

·    MRM Worldwide (UK) Ltd, 3 Grosvenor Gardens, London SW1W 0BD, United Kingdom

 

·    Fair Computer Systems, Ostendstr. 132, 90482 Nürnberg, Germany

Keeping your information up to date

 

To keep your information up to date and deliver the best service to you we will share your details with the Royal Mail National Change of Address register, the DVLA and other national screening services such as deceased registers and Telephone and Mailing Preference Services. Your personal information will be stored for the above-mentioned purposes for three years after the last contact with Vauxhall.

 

We will only contact you for direct marketing purposes where you have given us your consent to do so in accordance with Art. 6 (1) (a) General Data Protection Regulation (GDPR).

 

By accepting this you acknowledge that you have read and understood the statement above as well as the detailed information set out in the Privacy Policy.

IF YOU WOULD LIKE TO STOP RECEIVING MARKETING FROM VAUXHALL

 

You can withdraw your consent at any time by unsubscribing from any email, emailing privacyrights-vauxhall@mpsa.com, or by writing to us at Privacy Rights, Vauxhall Motors Limited, MP UK1-101-135, Luton Road, Chalton, Luton, LU4 9TT. 

 

You should be aware however that withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal and that, as Vauxhall Retailers are independent legal entities, you will need to contact them separately to manage the marketing preferences they hold for you.