Customer Promise

CUSTOMER PROMISE

Our commitment to you.

Our commitment to you.

To ensure your Vauxhall is in the best hands

Our Vauxhall Trained Technicians work on your vehicle using Genuine Vauxhall parts, Vauxhall Approved diagnostic equipment and specialist tools. To give you complete peace of mind.

 

 
To be clear about our prices
  • You can trust our prices and we are completely transparent
  • With complimentary Vauxhall VX360° we can capture a video of any work that needs doing and share it with you immediately via mobile or email
  • We’ll always contact you before we carry out any additional work
 
To make sure your service is easy and convenient
  • Our Online Service Booking Tool makes booking your service and repairs easy and is available to use 24/7
  • Flexible booking times to suit you
  • Complimentary wash and vac with every annual service*
  • We provide flexible payment options to suit your needs
  • We provide Collection and Delivery, While you Wait and alternative transport options†
  • Spread the cost of your service with a flexible Service Plan
 
To always go that little bit further
  • 25-point check whenever you visit one of our workshops
  • Advice on all work to your Vauxhall, whether it’s essential or not
  • Wiper blades and external bulbs fitted at no cost with every annual service
 
To price match
  • We will match any like-for-like quote within a 5-mile radius**
 
To support you through your Ownership
  • MyVauxhall lets you access everything all in one place: service reminders, exclusive offers, your service and mileage history and lots more
  • Vauxhall Service Club offers you exclusive member pricing on servicing and maintenance and discounts on repairs up to 25%
 

To ensure your Vauxhall is in the best hands

 

Our Vauxhall Trained Technicians work on your vehicle using Genuine Vauxhall parts, Vauxhall Approved diagnostic equipment and specialist tools. To give you complete peace of mind.

 

To ensure your Vauxhall is in the best hands

Our Vauxhall Trained Technicians work on your vehicle using Genuine Vauxhall parts, Vauxhall Approved diagnostic equipment and specialist tools. To give you complete peace of mind.

To be clear about our prices
 

  • You can trust our prices and we are completely transparent
  • With complimentary Vauxhall VX360° we can capture a video of any work that needs doing and share it with you immediately via mobile or email
  • We’ll always contact you before we carry out any additional work

To be clear about our prices

  • You can trust our prices and we are completely transparent
  • With complimentary Vauxhall VX360° we can capture a video of any work that needs doing and share it with you immediately via mobile or email
  • We’ll always contact you before we carry out any additional work

To make sure your service is easy and convenient
 

  • Our Online Service Booking Tool makes booking your service and repairs easy and is available to use 24/7
  • Flexible booking times to suit you
  • Complimentary wash and vac with every annual service*
  • We provide flexible payment options to suit your needs
  • We provide Collection and Delivery, While you Wait and alternative transport options†
  • Spread the cost of your service with a flexible Service Plan

To make sure your service is easy and convenient

  • Our Online Service Booking Tool makes booking your service and repairs easy and is available to use 24/7
  • Flexible booking times to suit you
  • Complimentary wash and vac with every annual service*
  • We provide flexible payment options to suit your needs
  • We provide Collection and Delivery, While you Wait and alternative transport options†
  • Spread the cost of your service with a flexible Service Plan

To always go that little bit further
 

  • 25-point check whenever you visit one of our workshops
  • Advice on all work to your Vauxhall, whether it’s essential or not
  • Wiper blades and external bulbs fitted at no cost with every annual service

To always go that little bit further

  • 25-point check whenever you visit one of our workshops
  • Advice on all work to your Vauxhall, whether it’s essential or not
  • Wiper blades and external bulbs fitted at no cost with every annual service

To price match
 

  • We will match any like-for-like quote within a 5-mile radius**

To price match

  • We will match any like-for-like quote within a 5-mile radius**

To support you through your Ownership
 

  • MyVauxhall lets you access everything all in one place: service reminders, exclusive offers, your service and mileage history and lots more
  • Vauxhall Service Club offers you exclusive member pricing on servicing and maintenance and discounts on repairs up to 25%

To support you through your ownership

  • MyVauxhall lets you access everything all in one place: service reminders, exclusive offers, your service and mileage history and lots more
  • Vauxhall Service Club offers you exclusive member pricing on servicing and maintenance and discounts on repairs up to 25%

*Where applicable

**Refers to our price match promise on any like-for-like competitor quote within 5 miles/20 minutes.

†Subject to availability.