Service & Maintenance
Vauxhall Owners Roadside Assistance

VAUXHALL ASSISTANCE

We've joined forces with the RAC to provide superb cover for you and your Vauxhall

Roadside Assistance

If your vehicle breaks down at the roadside and is immobilised, we’ll send out an RAC patrol or appointed agent to get you back on the road. If we are unable to repair your vehicle at the roadside, you can call on the Recovery service described below.

 

While Vauxhall Assistance aims to bring you peace-of-mind motoring, it only covers manufacturer-based or mechanical faults on your vehicle.

Electric All In Offer

With the Electric All In Offer, Vauxhall ensures a seamless and stress-free electric driving journey. The offer provides the following benefits:

 

  • Carefree travelling: 8 years of Mobile Charging and Roadside Assistance included in your battery warranty available on all Electric cars to retail customers 
  • Battery care: 8 years/100,000 miles of battery warranty
  • Easy charging: £500 charging credit for home or public charging + upgrade energy tariff & get 10,000 free miles
  • Smart connectivity: 6 months of Vauxhall Connect PLUS included

 

Who is covered? 

Vauxhall Assistance is vehicle-based, so it covers anyone driving your Vauxhall with your permission.​

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Petrol, Diesel & Hybrid vehicles: New Vauxhalls are covered free of charge for 12 months starting from the date of registration.​

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Electric Vehicles: Are covered, free-of-charge, for 3 years or 100,000 miles (whichever occurs first), starting from the date of registration.

 

If you sell your vehicle within the period of cover, the new owner can take advantage of any unexpired free Vauxhall Assistance cover, which will apply until the vehicle's first-year warranty expires.

 

 

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FREE Roadside Assistance with every Vauxhall Service*

When you book your vehicle in for a service with us, we’ll give you 12 months FREE Roadside Assistance* from our partners at the RAC.

 

If something should happen to your Vauxhall, we’ll be there with just one call. And if the RAC can’t fix your vehicle at the roadside, they’ll take you to your nearest Vauxhall Retailer where our Experts are on hand to get you back on the road.

 

Request an appointment

 

 

*At participating retailers only. View participating retailers here.

For full T&C’s click here.

Who is covered? 

If your vehicle breaks down at the roadside and is immobilised, we’ll send out an RAC patrol or appointed agent to get you back on the road. If we are unable to repair your vehicle at the roadside, you can call on the Recovery service described below.


If you sell your vehicle within the period of cover, the new owner can take advantage of any unexpired free Vauxhall Assistance cover, which will apply until the vehicle’s first-year warranty expires.

At Home service

If your vehicle breaks down at home, we will bring our roadside assistance service to your doorstep. If your vehicle can’t be repaired, the RAC will transport your vehicle to the nearest Vauxhall Authorised Repairer.

Recovery

If a prompt local repair at the roadside isn’t possible, we’ll arrange onward passage for you: up to seven passengers and your vehicle to any single mainland UK destination. If you’re towing a caravan or trailer, this can also be recovered (subject to certain weight and size restrictions).

Onward mobility

When your vehicle is immobilised, Vauxhall Assistance provides extra benefits immediately after recovery, by giving you a choice of ways to continue your journey. Simply choose the option that suits you (subject to availability) while we take your vehicle to a Vauxhall Authorised Repairer. 

 

 

If you are currently in a Breakdown Situation please call the Vauxhall Assistance Breakdown Line on 0800 55 33 88.

Extend your Vauxhall Assistance

If you have owned your Vauxhall for 1 year or more, your complimentary Vauxhall Assistance breakdown cover may have expired. You can renew your Vauxhall Assistance from just £99, and you could save up to 61%1 on RAC web prices.

 

   Why renew your breakdown cover?

  • Your Vauxhall Assistance breakdown cover is provided by the RAC, who have been helping motorists at the Roadside for over 120 years.
  • RAC patrols work directly with Vauxhall technicians, so we really understand your vehicle.
  • Whether you’re out of fuel or have a puncture, we have 1600 patrols to fix your vehicle. With dedicated fuel patrols, heavy duty 4x4s and Mobile Electric Vehicle charging vans, we’ll keep you moving whatever the issue.
  • Roadside labour & fitting costs are included with your cover.
  • You have access to our patrols 24/7, 365 days a year.
  • We include FREE key return at no extra cost.
  • Save even more with 2 years’ cover. If you want to lock in your price for 2 years, you won't have to worry about your renewal until 24 months after your start date.
  • Please remember, if you have breakdown cover with Vauxhall Care or an Extended Warranty, you may not need to buy cover now.
To renew your Vauxhall Assistance today, simply call one of our dedicated team on 0330 159 8810, or visit www.rac.co.uk/vauxhall to buy online.

Read full terms & conditions

Petrol & Diesel Vehicles
Electric & Hybrid Vehicles
Vauxhall Owners help choosing a service

VAUXHALL ACCIDENT ASSIST

It’s bad enough having an accident, without the extra hassle of sorting out the repairs and dealing with your insurer. So, why not let us help you at no extra cost?

 

Our trusted repair partner, Vizion, provides the opportunity for you to book your repair and choose from a nationwide network of quality Vauxhall repair centres and provide an intuitive solution to monitor the progress of your repair.  Vizion will even contact your insurance company for you too.

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Terms & Conditions

Price Match Guarantee:
We will price match any like-for-like written quote for servicing, maintenance, repair or new tyres from any other garage within a 5 mile radius of the site where the work is being completed. Materials and parts need to be the same to qualify. The Vauxhall Retailer reserves the right to decline the work. Competitor quote must be provided before the work is started by the Vauxhall Retailer. At participating Retailers.

 

12 months warranty:
All Aftersales parts and labour services are guaranteed for 12 months against defects and workmanship. Warranty ends after 12 months and does not re-start if a part is replaced. Receipt required as proof of work. Guarantee does not cover for failure due to misuse or normal wear and tear. Cost of labour for refitting of replacement part is only covered when fitting was part of the original work.

 

1 61% saving against the average price on rac.co.uk, from 01.01.19 to 30.06.19, for Roadside, Recovery, At Home Rescue & Onward Travel plus our stand–alone European cover, on an annual continuous basis. 03 numbers are charged at national call rates and included in inclusive minute plans from landlines and mobiles. Calls may be monitored and/or recorded. Lines open weekdays 8am – 7pm, Saturdays & bank holidays 9am – 5pm.

 

Breakdown cover arranged and administered by RAC Financial Services Ltd (Registered No 05171817) and provided by RAC Motoring Services (Registered No 01424399) and/or RAC Insurance Ltd (Registered No 02355834). Registered in England; Registered Offices: RAC House, Brockhurst Crescent, Walsall WS5 4AW. RAC Motoring Services and RAC Financial Services Ltd are authorised and regulated by the Financial Conduct Authority in respect of insurance mediation activities. RAC Insurance Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

 

For full Roadside Assistance Terms & Conditions, click here.

 

Cars

WLTP Figures shown are for comparison purposes and should only be compared to the fuel consumption and CO2 values of other cars tested to the same technical standard. The fuel consumption achieved, and CO2 produced, in real world conditions will depend upon a number of factors including, but not limited to: the accessories fitted (pre and post registration); variations in weather; driving styles and vehicle load. The WLTP (Worldwide Harmonised Light Vehicles Test Procedure) is used to measure fuel consumption and CO2 figures. The CO2 figures display a range to reflect the highest value for the highest emitting version with all available options added, through to a minimum value to represent the lowest emitting version in standard specification. For more information contact your local Vauxhall Retailer.

Combo/Vivaro/Movano

Fuel consumption data and CO2 emission data are determined using the WLTP test cycle, and the relevant values are translated back to allow the comparability into NEDC. The values do not take into account in particular use and driving conditions, equipment or options and may vary depending on the format of tyres. For more information contact your local Retailer

Whilst every effort is made to ensure the offer details are accurate and up to date, Vauxhall reserves the right to change offers at any time. All offers are available at participating Retailers only.

Vauxhall endeavours to ensure that the contents of this site are accurate and up to date. However, products shown on this site may differ from the latest specification and images shown are for illustrative purposes only and may show optional equipment. Customers are advised to check with their local Retailer for the latest specification.