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Help Centre
Vauxhall Insurance

INSURANCE HELP CENTRE

We offer a range of insurance packages to suit your needs, find out more with our frequently asked questions.

Why do I need car insurance? What are the different types of car insurance? What details will I need to provide? What does 'no-claims discount' mean? Do I need to give evidence of my no-claims discount (NCD)? Why do I have to state my annual mileage? What changes in my circumstances do I need to tell you about? What's legal cover and do I need it? I have penalty points. Will this affect the cost of my insurance? What counts as a modification to my car? Does my insurance let me drive other people’s cars?
What is a voluntary excess? What is a compulsory excess? What excess do I pay? Can I claim back an excess? When would I pay a windscreen excess?
How do I pay for my policy? How do I renew my policy? Is it cheaper to pay my insurance monthly or in a lump sum? Will my cover payments automatically continue after renewal?
How do I make a claim? How can I cancel my car insurance? Will I be charged if I cancel my policy?

Not found what you're looking for? Contact us today

New or Used Vehicle Enquiries
Looking for your next vehicle? Whether it’s New or Used, we can help you to find something for your lifestyle and budget.  
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Customer Care Enquiries
If you need a hand or some advice with your Vauxhall vehicle, we’re on board to help. Search our Help Centre or get in touch.  
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Fleet or Company Car Drivers
Our specialist fleet and company car team have the experience and expertise to help you make the right decision. 
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